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How to use this site and contact us
Site Index
Can't find what you’re looking for? Take a look at our site index. It contains a list of all the pages on this web site.
Commitment to accessibility
We are committed to ensuring that this Web site is made accessible to the widest possible audience by regularly testing the site for accessibility. This site meets Level AA standards of the Web Content Accessibility Guidelines (WCAG) 2.0 . To see details of this page’s validation, run it through the the ATRC Web Accessibility Checker.
if you have any questions or difficulties accessing this site.
Web standards
This site has been built to comply to World Wide Web Consortium (W3C) standards for XHTML Strict and CSS and displays correctly in current browsers. Using code that complies to W3C standards increases accessibility and ensures that it will continue to be displayed properly in future browsers.
Accessibility features of this site
“Skip to main content”
A “skip to main content” link at the top of each page provides users with a method for bypassing the header and navigation and going directly to the main content on the page.
On pages with secondary navigation—a list of links to the headings on the same page—a “skip to secondary navigation” link at the top of the page allows users to skip over the header, main navigation, and content to go directly to the secondary navigation menu.
Colour
We have used high contrast colours throughout our site. You can view this site with either a white background with black text or a dark background with light text. Switch from one background to the other by clicking the “Switch to dark background” or “Switch to light background” link located in the upper right corner on the top of every page.
Another option is to adjust the colour combinations by changing the settings of your browser or operating system. Visit the BBC’s My Web My Way for complete instructions.
Text resizing
The text size on this site is specified using relative units of measurement. That means you can resize it using your browser’s text-size controls if you find it too small to read comfortably.
To adjust text size in your browser:
- Internet Explorer 7/8: Click Page, navigate to Text Size, and choose your desired text size
- Internet Explorer 6: Click View, navigate to Text Size, and choose your desired text size
- Mozilla Firefox: Click View, navigate to Zoom, and choose your desired text size. Zoom in increases the text size and zoom out decreases the text size. Or hit CTRL and + to increase text size, and CTRL and - to decrease text-size.
- Opera: Click View, navigate to Zoom, and choose your desired zoom level
- Safari: Click View, navigate to Zoom In to increase the size of the text or Zoom Out to decrease the size of the text. If you choose Zoom Text Only and then choose either Zoom In or Zoom Out, only the size of the text will get bigger or smaller. All the other objects on the screen will remain the same size. Or hit CTRL and + to increase text size, and CTRL and - to decrease text-size.
Headings
You can navigate this site using headings alone. Visitors using recent versions of screen readers can navigate using the following keystrokes:
- H to cycle forwards through the headings
- Shift + H to cycle backwards through the headings
- 1 to navigate to the next level 1 heading (or a number between 1 and 6 to navigate to the next heading on this level)
- Shift + 1 to navigate to the previous level 1 heading (or a number between 1 and 6 to navigate to the previous heading on this level)
- INSERT + F6 to provide a list of all headings
In Opera, the following keys can be used to navigate headings:
- S to cycle forwards through the headings
- W to cycle backwards through the headings
Links
Links are identified by a solid, dark green underline that changes to orange when your mouse hovers over them or when you give them focus with your keyboard, for example link to the homepage. Links change to a black colour after you have visited the link.
Links are written to make sense out of context. All links can be followed in any browser, even if scripting is turned off. There are no links that open new windows without warning.
Abbreviations and acronyms
The expanded form of an abbreviation or acronym is provided the first time it occurs within a web page. The abbreviation or acronym follows immediately in parentheses. Subsequent uses of the abbreviation or acronym have been marked with the title attribute to provide the full or expanded form of the expression.
You can identify abbreviation or acronym text by a dotted underline, for example: XHTML. When you hover your mouse over an abbreviation or acronym, your cursor changes to a help cursor (a cursor with a question mark to the right of the cursor).
Images
Images, other than purely decorative graphics, include a meaningful alternative text description. Purely decorative graphics have been assigned an empty ALT attribute.
Configure your browsing experience
Do you need help on how to configure your browser, computer hardware and operating system to make the Web more accessible for you? The government of Ontario’s web site, provides instructions on how to complete step-by-step accessibility modifications for the following browsers and operating systems.
Browsers:
- Internet Explorer 6
- Internet Explorer 7
- Mozilla Firefox
- Apple Safari
Operating Systems
- Microsoft Windows
- Apple OS X
Visit Ontario.ca for complete instructions.
The BBC web site offers My Web My Way—explaining the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you. They offer instructions on:
- help with seeing web sites,
- help with hearing web sites,
- help with your keyboard and moust,
- help with reading web sties, and
- help filling in web forms.
Visit BBC My Web My Way for complete instructions.
Contact us
You may still have questions. If our you can’t find your answer on our web site, please contact us by whichever means is best for you.
Our phone number is (416)485-6451.
Please call between the hours of 9am and 5pm EST, Monday through Friday.
Our mailing address is:
Achilles Canada123 Snowden Avenue
Toronto, ON M4N 2A8
